Service & Calibration

Does our tester need to be pat tested?
Yes it does! It is a portable electrical appliance, and so it needs to be pat tested. More importantly, it also needs to be calibrated, so you can be sure that it giving accurate results.

Calibration is a complex process, so we recommend you send your tester back to us once every year, or more frequently if you are testing constantly. In addition to calibrating the machine, making the necessary adjustments, and providing a calibration certificate, we will also carry out a pat test on the tester.

Most of the machines that we sell are calibrated by the manufacturer - those that are not are calibrated and tested by us before we sell them. You should therefore, not need to have your tester calibrated until it is a year old. However, you should have it calibrated immediately if you suspect that the results it is giving are not accurate.

We didn't buy our tester from you, can you still calibrate it?
Yes! We can calibrate most machines, including those from AVO / Megger, Irwin, Robin, and Martindale. We can calibrate most of the Seaward range, but not the Supernova or Europa range - see below.

How much does it cost?
There is a fixed charge for calibration which applies to most machines. Our charge is £39.00 + VAT if you deliver and collect the tester yourself, or £64.00 + VAT including return carriage.

We have a Seaward Supernova or Europa - can you calibrate it?
The most recent machines from Seaward, including the Supernova and Europa, can only be calibrated by the manufacturers and must be sent back to them, or one of their 'approved' service centres. We understand from Seaward that their current charge is approx £100 per calibration. Note however, that this only applies to the most recent machines, including the Supernova and Europa. It does not apply to the other machines in the current Seaward range, or any of their older models.

Our tester is broken - can you fix it?
Yes we can! We provide free quotations, and will only proceed with a repair once we have your approval. We charge a reasonable hourly rate for repairs, and charge for parts / components at cost price.

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